A national car rental company retained MJM to investigate the theft of monies from one of their branch offices. Management and employees alleged that the theft had been conducted by a customer. MJM. commenced the investigation by obtaining written statements compiled by each employee. Using statement analysis techniques, the investigation then centered on the Branch Manager. Proceeding with interviews and having the Manager undergo a voluntary polygraph examination, it was found that the Branch Manager was responsible for the theft. The client terminated that individual's employment with cause.