MJM is revolutionising the Australian insurance industry with the creation of new business models specifically designed for our client partners.

As insurers and self-insurers re-engineer their non-core functions, and TPA’s streamline their claims processes to deliver faster and efficient service back to their clients, MJM is focused on delivering a level of quality and service that assists in reducing unnecessary cost for our clients.

Insurers now recognise that the centralisation and standardisation of claims investigations are the two key factors which reduce cost and improve overall efficiencies. This is achieved through a customised Outsourcing program. It is now a real alternative for insurers.

Recognised as having the industry’s foremost vendor management program, MJM’s outstanding Outsource solutions encompass a range of models and programs, all customised for each individual client.

MJM has a well-documented system of “best practice methodologies” ensuring our commitment to consistent levels of service throughout our entire program.

Additional savings directly attributable to our programs include:

• trained experts managing your investigation process
• minimisation of transactional data and associated costs
• improvement in time/cost efficiencies
• improved speed of decision making
• a nationwide vendor panel delivering consistent standardised services
• and our experienced staff driving measurable results back to our clients

MJM has achieved substantial success and continued growth with many of our Outsourcing Models. This is attributable to the outstanding level of management and field expertise among our staff, but more importantly, it has been our ability to meet and often surpass the expectations formalised in our all-inclusive Service Level Agreements (SLA’s).